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What should I do if I notice suspicious activity on my payment account?

by Jun 26, 2024

If you suspect any suspicious activity on your payment account, take immediate
action to safeguard your personal information. Here are some essential steps to
follow:

  1. Get in touch with our customer support team at the earliest. They are
    trained to identify and prevent any unauthorized transactions and can guide
    you through the process.
  2. For added protection, update your password and security questions
    regularly.
  3. In case of any doubtful activity, it is best to contact your payment provider
    immediately, whether it’s Stripe, PayPal, Google Pay, or Apple Pay. They have
    dedicated teams to investigate fraud and take appropriate measures to
    secure your account.
  4. Monitor your account regularly to spot any unusual activity. If you suspect
    fraudulent transactions, contact our customer support team right away.
  5. You can also add extra layers of security to your account, such as enabling
    two-factor authentication. This will require a code sent to your phone or
    email to access your account, adding another layer of protection.

Remember, the security of your payment account is a top priority for us. If you have
any doubts or questions regarding your account’s safety, do not hesitate to reach
out to us. We are here to help protect your information and ensure your peace of
mind.

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