Protecting your artwork from unauthorised use on Art.Africa is important. Here are
some steps you can take:

• Add a visible watermark to your images before uploading them. This can
  deter unauthorised use.
• Embed your contact and copyright information into the metadata of your images before uploading them.
• Clearly display a copyright notice on your profile and artwork pages. This
  informs viewers that your work is legally protected.
• Regularly search for your artwork online to ensure it isn’t being used without
  permission. Tools like Google Reverse Image Search can help with this.
• If you find your artwork being used without authorization on Art.Africa or
  other platforms, report it immediately to the site’s support team for
  takedown.

Ensuring your listings comply with our platform’s guidelines is crucial to
maintaining a trustworthy and secure marketplace. To do so, please follow these
steps:

• Read and understand our platform’s selling policies, terms of service,
  copyrights and privacy policy and community standards.
• Clearly and honestly represent your items, including their condition, features, and any flaws.
• Help buyers find your items by using relevant keywords and tags in your titles and descriptions.
• Share high-quality photos of your art that show the artwork in a clear, well-lit, and sharp focus. This will help accurately showcase the condition of your art pieces.
• Price your art competitively.
• Respond promptly to buyer inquiries by answering any questions and concerns in a timely and professional manner.
• Update your listings regularly to reflect changes in availability, pricing, or  item condition.
• Follow our shipping and packaging guidelines and ensure your items are properly packaged and shipped promptly.

By following these steps, you’ll help maintain a trustworthy and secure marketplace
for all users. If you have any questions or concerns, please don’t hesitate to contact
our support team.

Art.Africa provides a user-friendly platform for artists to showcase and sell their
work, featuring a comprehensive inventory management system. After completing
the account registration process, artists can access a dedicated portal to list and
manage their artwork. In this portal, they can add details such as title, medium,
dimensions, and price, and manage your inventory in real-time.

Yes, as a seller on Art.Africa, you can upload a profile picture. However, please note
that the profile picture must be a waist-up portrait. Zoomed-in pictures focusing
solely on the face will not be approved. Additionally, explicit or inappropriate
photos are strictly prohibited from being uploaded as profile pictures. This policy
ensures a professional and respectful environment for all users on the platform.

No, you should not use a pseudonym or an artist name that does not match your official identification documents to register an account. During registration, KYC (Know Your Customer) documents will be required, and the names on these documents must match your account details. This policy is in place to maintain authenticity and security for all sellers on the platform.

To update your account information or artist profile, log in to your Art.Africa
account. Navigate to “Edit Profile” under “Update Profile” in the artist menu. This is
where you can make the necessary updates to your personal information,
biography, profile picture, and other details.

If you encounter any issues, please  contact our support team for assistance.