What do I do if I have an issue with a payment or checkout?
by Jun 26, 2024
If you have an issue with a payment or checkout, please follow these steps:
- Double-Check Information: Ensure that all your payment details and billing
information are correct. - Try Again: Sometimes, simply trying the checkout process again can resolve
the issue. - Contact Support: If the problem persists, please contact our support team
for assistance. - Login to Your Account: Navigate to the “Help and Support” option in the
menu dropdown and click it. Raise a ticket detailing your complaint and
submit it. - Contact Us Form: Alternatively, click the “Contact Us” button in the website
footer, fill out the form with your feedback, and send it. - WhatsApp: You can also click the WhatsApp icon on the Art.Africa
homepage to contact our support team directly. - We’re here to help and will do our best to resolve any payment issues promptly.