Yes, we recommend using sturdy and protective packaging materials to ensure safe
shipping of artworks. Here are some suggested materials:
- Sturdy boxes: Specifically designed for shipping artwork, these boxes provide extra
protection. The box should be slightly bigger than your artwork.
- Foam core or cardboard inserts: Help keep artwork secure and prevent movementduring transit.
- Bubble wrap or foam sheets: Protect artwork from impact and scratching.
- Acid-free paper or tissue: Wrap artwork to prevent damage from moisture or abrasion.
- Secure boxes and prevent opening during transit using packaging tape.
Additional protection for fragile artwork, by reinforcing using corner protectors.
Remember to:
- Use adequate cushioning and support
- Avoid using materials that may damage artwork (e.g., packing peanuts, newspaper)
- Seal boxes securely to prevent opening during transit
- Proper packaging helps ensure your artwork arrives safely at its destination.
Should I insure my shipments?
While not mandatory, we recommend insuring shipments for:
- High-value items
- Fragile or sensitive artwork
- Long-distance or international shipments
- Items with a high risk of damage or loss
By insuring your shipments, you can ensure a smooth and secure transaction for both you
and the buyer.
Yes, you are absolutely free to list and sell your artwork through other galleries, websites,
or platforms. Our goal at Art.Africa is to support your success as an artist, which includes
providing you the freedom to reach as wide an audience as possible.
Once a commission is agreed upon, the buyer is required to place a deposit. If the
buyer decides to cancel the commission, the deposit is non-refundable. This policy
ensures that the artist is fairly compensated for the time and resources invested in
starting the project. If you have any specific concerns or need further clarification,
please feel free to contact our customer support team.
If you discover that someone has copied your work on Art.Africa, here’s what you can do:
- Gather Evidence: Collect evidence of the infringement, including screenshots,
timestamps, and any communication related to the original creation of your work.
- Contact the Infringing Party: Reach out to the person who copied your work, politely but firmly requesting them to remove or stop using your artwork.
- Report to Art.Africa: Utilize the reporting feature on Art.Africa to notify the platform about the infringement. Provide all relevant evidence and details to support your claim.
- Cease and Desist Letter: If the infringement persists, consider sending a formal cease and desist letter, outlining the infringement and demanding that they stop using your work.
- Legal Action: If necessary, consult with a copyright attorney to explore legal options, such as sending a formal legal notice or pursuing legal action against the infringing party.
Remember to keep records of all communication and actions taken regarding the
infringement, as this documentation may be valuable if the situation escalates further.
To protect your artwork from copyright infringement:
- Copyright Registration: Register your artwork with the copyright office in your country.
- Use Watermarks: Apply watermarks to your digital artwork to deter unauthorised use.
- Terms of Use: Clearly outline the terms of use for your artwork on your website or any
platform where it’s displayed.
- Monitor Usage: Regularly search for unauthorised uses of your artwork online.
- License Your Artwork: Consider licensing your artwork to control how it’s used and
generate income.
- Cease and Desist Letters: If you find unauthorized use, send a cease and desist letter
demanding the infringing party to stop using your artwork.
- Legal Action: If necessary, pursue legal action against copyright infringers.
Remember, it’s crucial to document your creation process and keep records of your
artwork to support any claims of ownership in case of infringement disputes.
Yes, we currently offer various advertising options for artists, including:
- Gain increased visibility through our featured artist spotlights features on the
homepage.
- Showcase your masterpiece to the world with a spotlight of your artwork on the
homepage.
- Place your work prominently across various pages for maximum exposure using our
targeted banner ads features.
- Leverage our social media reach to engage with a wider community.
- Custom Campaigns: Collaborate with us to create tailored campaigns that align with
your artistic vision and our platform’s audience.
With a combined audience of over 50,000 art lovers and enthusiasts across our platform
and social media channels, our advertising options offer a unique opportunity to showcase
your art to a targeted and engaged audience. Please contact our advertising team at
[email protected] for more information on our advertising options, pricing, and how
to get started. We’re excited to help you showcase your art to our community of art
enthusiasts!
There are two main possibilities for participating in Art.Africa’s exhibitions and
events, depending on your role:
For Artists:
- Open Calls: Art.Africa might hold open calls for artists to submit their work
for consideration in specific exhibitions. These calls will likely be announced
on the website or social media channels. Be sure to follow us and check
regularly for updates. Some open calls might have specific themes or
mediums in focus, so ensure your work aligns with the criteria.
- Direct Contact: If Art.Africa curates exhibitions or events with a specific
artistic vision, they might reach out directly to artists whose work aligns
with the theme. Having a strong online presence and artist profile on
Art.Africa could potentially increase your chances of getting noticed.
For Galleries and Curators:
- Curatorial Proposals: Art.Africa might offer opportunities for galleries and
curators to submit proposals for exhibitions or events. These proposals
would likely outline the theme, participating artists (if applicable), and
overall vision for the event.
- Collaborations: There’s a possibility that Art.Africa collaborates with
established galleries or curators on specific exhibitions or events. This
information might be announced on their website or through industry
channels.
- Contact Art.Africa: If you have a specific concept or proposal for an exhibition or
event that aligns with Art.Africa’s mission, you could potentially reach out to their
team directly to express your interest.
Art.Africa offers multiple ways for artists and galleries to connect with their
support team:
- Live Chat: If you have a quick question or need immediate assistance,
Art.Africa offers live chat functionality for real-time communication with the
support team.
- Support Tickets: For more complex inquiries or detailed issues, you can
submit a support ticket through the website. This allows you to provide a
clear description of the problem and attach relevant files if needed.
- Secure Messaging: Art.Africa might also offer a secure messaging system
within the platform. This allows for direct communication with the support
team while maintaining privacy for any sensitive information exchanged.
These channels ensure timely support and assistance for any issues or questions
that may arise.
Art.Africa welcomes a wide range of artistic mediums! However, to ensure a safe
and positive experience for everyone, we do have some restrictions:
- Perishable Materials: Artworks made from materials that degrade quickly,
like food or flowers, aren’t allowed.
- Hazardous Materials: Art containing hazardous or toxic materials that could
pose a risk during shipping or handling is prohibited.
- Animal Parts: To protect wildlife and promote ethical sourcing, we strictly
restrict any artwork containing animal parts, including ivory, tusks, fur,
shells or bones from endangered or protected species.
Additionally, to protect intellectual property:
- Copyrighted Material: Art that infringes on existing copyrights or
trademarks is strictly forbidden.
Finally, to maintain a family-friendly platform:
- Explicit Content: Art with explicit, offensive, or inappropriate content is
forbidden.
If you have any questions about whether your specific medium is suitable, feel free
to contact our support team! They’re happy to assist you.
Sellers on Art.Africa are not required to meet a minimum sales volume, but they
must upload at least one artwork for sale. It’s essential for sellers to keep their
inventory and account current, which includes providing a biography, showcasing
past works and exhibitions, and submitting official identification for verification.
Moreover, sellers must ensure that all uploaded artwork complies with copyright
laws. These guidelines uphold a high standard of professionalism and authenticity
on the platform, ensuring that sellers contribute adequately, adhere to copyright
regulations, and remain actively engaged.
