After purchasing artwork, what is the next step?
by Jun 26, 2024
After purchasing artwork from Art.Africa, you will receive an order confirmation
email . The next step would be for the artist or gallery to prepare and ship the
artwork to you. The specific timeframe for this process will depend on the artist or
gallery, as well as your location and shipping preferences. Some artworks may
require additional preparation or customization, such as framing or stretching,
which may add additional time to the shipping process.
Art.Africa provides a messaging system through which you can communicate
directly with the artist or gallery to track the progress of your order and receive
updates on its status. Once your artwork has been shipped, you will receive a
confirmation email with tracking information so that you can monitor its delivery.
Upon receiving your artwork, it is important to inspect it carefully and contact the
artist or gallery if there are any issues or concerns. If you are satisfied with your
purchase, you can leave a review for the artist or gallery on Art.Africa to share your
experience with other potential customers.
If you have any questions or concerns about your purchase, our customer service
team is always available to assist you
